Which? reveals UK’s best and worst airports – Cardiff in Top 10
A recent survey by consumer champion Which? has ranked the best and worst airports in the UK, with Cardiff Airport making it to the top 10. Here are some key findings from the survey:
- Cardiff Airport ranked 8th, outperforming Bristol Airport which was placed 22nd.
- Cardiff received a consumer rating of 71% compared to Bristol’s 53%.
- Cardiff airport received positive ratings for queue lengths at check-in and security.
- Passenger numbers at Cardiff Airport have grown by 8% from January to July compared to the previous year.
The survey, which received nearly 7,000 responses, highlighted Manchester Airport as the lowest-rated airport due to grime, long security queues, and overpriced facilities. In contrast, Liverpool John Lennon Airport topped the list as the best airport in the UK.
According to a Which? spokesperson, smaller airports like Liverpool, London City, Norwich, Exeter, and Southampton tend to provide better experiences for travelers despite serving fewer passengers than major airports like Heathrow and Gatwick.
Full List of Top UK Airports:
- John Lennon Liverpool
- London City
- Norwich
- Exeter
- Southampton
- Bournemouth
- Newcastle
- Cardiff
- Inverness
- East Midlands
Passengers flying from Liverpool commended the airport for its efficient processes, friendly staff, and minimal queues, in stark contrast to reviews of Manchester Airport which highlighted long queues and overpricing.
The ongoing improvements and positive feedback at Cardiff Airport reflect a trend of increased passenger numbers and expanded flight options. Airlines such as TUI, Vueling, and Ryanair have responded to the surge in passengers by offering more flights and destinations.
While some travelers have praised Cardiff Airport for their experiences, concerns have been raised about rising prices. Overall, the survey sheds light on the varying airport experiences across the UK, emphasizing the importance of customer satisfaction in the travel industry.