Warning to landlords after £945 ‘WhatApp’ fine and new rules coming

Landlords in Wales are being sent a stark warning about adhering to regulations, following a case where a fine of £945 was imposed for attempting to use WhatsApp messages to evict tenants. The incident in Cardiff serves as a cautionary tale, highlighting the importance of landlords understanding and complying with legal procedures.
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According to legal experts, many landlords, particularly those managing only a small number of properties, may not be aware of the stringent legal requirements involved in ending tenancies. Alex Cook, a specialist in commercial and property litigation at Helix Law, emphasised the need for landlords to ascertain the type of tenancy in place before taking any steps to remove tenants. Understanding the specific notice period and procedures required is crucial, as different tenancy types have varying legal implications.

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For the most commonly seen Assured Shorthold Tenancy (AST) agreements in the UK, landlords have two primary methods to regain possession: issuing Section 21 ‘no-fault’ notices or Section 8 notices for breaches of tenancy terms. Section 21 notices, which enable possession without providing a reason, have strict requirements regarding timing and documentation. Notably, failure to comply with deposit protection regulations and documentation provision can render a Section 21 notice invalid, leading to delays and additional costs for landlords.

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In cases where tenants have violated terms of their tenancy agreement, such as non-payment of rent or property damage, landlords can resort to Section 8 notices, citing specific grounds for possession. The notice period for Section 8 varies based on the grounds cited, ranging from two weeks to two months. Following the service of either notice, if tenants do not vacate as required, landlords must seek a possession order from the court.

Despite obtaining a possession order, landlords are not authorised to personally remove tenants. Any attempts at self-help eviction, such as changing locks or intimidating tenants, are illegal and can result in criminal charges. The proper legal process entails filing possession claim forms, awaiting a court hearing, and, if successful, receiving a possession order that allows court bailiffs to carry out the eviction.

The Cardiff case underscores several critical errors landlords should avoid, including informal forms of communication, forced entry, harassment tactics, and self-help evictions. Such actions can lead to hefty financial penalties and civil claims from tenants, in addition to potential criminal repercussions. It is imperative for landlords to be aware of impending legislative changes, such as the Renters’ Rights Bill, which is set to alter eviction procedures, abolishing Section 21 evictions and introducing a unified system of periodic tenancies.

As legal expert Alex Cook advises, landlords should proactively stay informed about evolving rental laws and diligently adhere to current procedures to prevent legal entanglements. Seeking professional guidance before taking any eviction actions is strongly recommended, as legal missteps can have far-reaching consequences. Ultimately, fostering a solid understanding of housing laws and working with knowledgeable professionals are vital components of successful property management in the contemporary rental market.