‘Unluckiest café boss’ in Wales says ‘it has all been against us’

“Unluckiest café boss” in Wales blames a string of setbacks for business struggles

Darren Randle, the owner of the Coast café located on Llandudno’s seafront, has described his tenure as being plagued by unfortunate circumstances since taking over in April 2023. The timing couldn’t have been worse as the adjacent paddling pool was closed for the summer due to safety concerns just as he assumed ownership. This closure lasted until mid-July, causing a significant dent in the café’s anticipated seasonal revenue. Despite reopening briefly, the café endured further challenges in September when flood defense works commenced along the promenade, encircling the establishment with fencing. Consequently, the café’s earnings plummeted by 30% compared to the previous year.

Darren commended the efforts of contractor MWT and a Conwy Council worker for their attempts to mitigate disruptions, although his plea for a lease reduction during the construction was disregarded. Nonetheless, amidst the struggles at the Llandudno site, his Rhos-on-Sea counterpart, also called Coast, has continued to thrive and even expand. Darren’s resilience in the face of adversity has been noticeable, with him expressing determination to press on despite the challenges. He admitted, “It has really all been against us from day one here. There are days when you think about giving up on the site but I want to fight on.” He highlighted the café’s dependence on the paddling pool’s presence in the summer, which materialized for only a few weeks during their 19-month ownership.

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The obstacle course continued with the pool’s closure, subsequent repair works, and the flood defense project, which have collectively disrupted the café’s operations. Darren acknowledged the efforts made by MWT and the workers but lamented the difficulties faced, including reduced footfall due to restricted parking near the café. Despite these adversities, he remains hopeful for a smoother season post-March, once the ongoing challenges subside. A Conwy Council spokesperson confirmed receipt of Darren’s email and assured that their Estates team would reach out directly to address the concerns.

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The Café owner’s frustration with the council’s lack of support during the trying times was evident. He emphasized the need for backing while the works are ongoing, stating, “We lease this off the council so I asked for support while the work is happening; they are not interested.” Undeterred by the series of setbacks, Darren affirmed his commitment to persevere and navigate through the challenges faced. As the saga unfolds, the Coast café’s journey serves as a testament to resilience amidst a barrage of obstacles and setbacks, a narrative of determination and perseverance in adverse circumstances.

The café owner’s resolve to weather the storm while awaiting smoother seas ahead reflects the indomitable spirit of entrepreneurs faced with uncertainties beyond their control. Darren Randle’s story at the helm of the Coast café illustrates the rollercoaster ride of business ownership, a tale of resilience, adaptability, and unwavering determination in the face of a relentless succession of challenges. In light of his unwavering commitment and persistence, Darren’s journey serves as a beacon of hope for entrepreneurs navigating the tumultuous waters of uncertainty, showcasing the power of resilience and perseverance in the face of adversity.