Cardiff’s Queen Street is named the UK’s best high street by American Express, despite facing challenges. The street boasts a variety of shops and good transport links, attracting both locals and tourists. While some praise the street’s vibrancy and convenience, others note issues like break-ins and anti-social behaviour, particularly towards the far end of the street. Efforts to revitalize the area include reopening the historic dock feeder canal and opening new flagship stores. Small businesses struggle to compete with larger brands, highlighting the ongoing challenges facing retailers. Despite mixed opinions on recent developments like the canal, Queen Street aims to cater to shoppers seeking a diverse retail experience. Concerns about safety, homeless individuals, and noise pollution persist, reflecting the complex issues plaguing the area. Stakeholders like FOR Cardiff work to enhance the street’s appeal through initiatives like street cleaning and floral displays. The future of Queen Street remains a subject of debate, with ongoing efforts to balance revitalization and addressing social issues.