The ‘important’ service Cardiff Airport has been told it needs to improve

Cardiff Airport has been urged to improve its accessibility for passengers after being ranked among the worst for assistance services by the UK Civil Aviation Authority. The regulator’s annual report rates UK airports on accessibility, with Cardiff Airport in the bottom five. The report highlights the need for better accommodations for passengers with reduced mobility and disabilities. Cardiff Airport’s CEO acknowledged the need for improvement and stated that corrective steps have been taken to enhance the special assistance service. Other airports were rated ‘very good’ and ‘good’ for their accessibility services, while Cardiff Airport remains in the ‘needs improvement’ category. Transport Secretary Louise Haigh emphasized the importance of ensuring accessible and enjoyable flying experiences for all passengers.