Marks & Spencer issues warning over soup that may contain metal

Marks & Spencer has issued a warning regarding its M&S Smooth Butternut Squash Soup, which may contain small pieces of metal. The Food Standards Agency has raised concerns over the safety of the product, prompting an urgent recall. Specifically, the recall applies to the M&S Smooth Butternut Squash Soup in 600g containers with a use-by date of October 6, 2024. Customers who have purchased this product are advised not to consume it. Instead, they should return it to their nearest store for a full refund.

In response to the potential risk, point-of-sale notices will be prominently displayed in all retail outlets selling the affected soup. These notices will provide information to customers about why the product is being recalled and what steps to take if they have already bought it. Should consumers require further details, they are encouraged to contact Marks & Spencer on 03330148555.

When a food product is identified with a problem that deems it unsuitable for sale, it may undergo a ‘withdrawal’ (removal from shelves) or a ‘recall’ (request for customers to return the product). The FSA releases Product Withdrawal Information Notices and Product Recall Information Notices to inform both consumers and local authorities of any issues related to food products. In some instances, a ‘Food Alert for Action’ is issued, outlining specific actions that local authorities should take on behalf of consumers.

This proactive approach aims to ensure the safety and well-being of consumers while maintaining transparency in the food industry. As such, individuals are encouraged to heed recall notices and take appropriate action to safeguard their health and prevent any potential harm. Stay informed and stay safe.