Iconic Cardiff Tea Room Announces Closure, Leaving Customers Devastated
Cardiff’s well-loved Pettigrew Tea Rooms, situated in Bute Park, has declared its decision to cease operations after a successful 13-year run. The announcement of the closure at the end of spring this year has left patrons in disbelief and sorrow. Pettigrew Tea Rooms took over the charming space at the entrance to Bute Park in 2012, swiftly becoming a go-to spot frequented by visitors in Cardiff.
The tea room, famed for its delightful afternoon teas, breakfast offerings, lunches, and freshly baked goods served seven days a week, expressed the challenges of running a restaurant in the current era. In a statement posted on their social media, the tea room shared, “We won’t moan here about how difficult it is to operate a full-service restaurant in this day and age, but the pressures are real and sometimes you have to be honest when something is no longer working.”
Throughout its tenure in Bute Park, Pettigrew Tea Rooms achieved substantial success and pride in their accomplishments, such as contributing to decreasing anti-social behaviour in the vicinity. Additionally, they paid tribute to their dedicated customers and the diligent staff, past and present, who have been an integral part of the tea room’s journey. The post also highlighted the cherished memories created with staff and customers, stating, “But most importantly made friends for life with our staff both past and present along with our incredible loyal customers.”
The news of the impending closure elicited an outpouring of sadness from fans and regulars of the establishment. Many expressed their deep disappointment and fond memories of their experiences at the tea room. One individual shared, “Absolutely devastating. It is by far the best afternoon I have had. A real shame. However all good wishes to the future.”
Efforts are underway to find a new operator to take over the space at the West Lodge in Bute Park, with Pettigrew Tea Rooms collaborating with Cardiff Council for the transition. The council is expected to advertise the lease for the location in the near future, ensuring the legacy of the iconic tea room continues in some form.
In an era where independent businesses face increasing challenges, the closure of Pettigrew Tea Rooms serves as a reminder of the evolving landscape and the need for ongoing support for local establishments. The impact of the tea room’s closure extends beyond its physical presence, resonating with the community that cherishes the experiences and connections forged within its walls.
As Cardiff bids farewell to this beloved tea room, it stands as a testament to the enduring spirit of small businesses and the profound relationships they cultivate with their patrons. While the closure marks the end of a chapter, the memories and moments shared at Pettigrew Tea Rooms will continue to hold a special place in the hearts of many, serving as a beacon of the rich tapestry of Cardiff’s cultural and culinary scene.
The closure of Pettigrew Tea Rooms exemplifies the challenges faced by businesses in today’s environment and underscores the importance of supporting local establishments. As the iconic tea room prepares to say goodbye, the legacy it leaves behind is a testament to the cherished memories and connections woven into the fabric of Cardiff’s vibrant community.