DWP explains when Winter Fuel Payment will be paid after rule change

The Department for Work and Pensions (DWP) has issued an update on the Winter Fuel Payment schedule in light of a recent rule change. The DWP clarified that the majority of people can expect to receive their Winter Fuel Payment in November or December, though some individuals may experience delays. If you have not received your payment or notification letter by January 29, it is advised to contact the Winter Fuel Payment Centre, as outlined on the DWP website. The Centre can assist with various tasks such as reporting changes in circumstances, updating personal details, cancelling payments, or returning payments.

It is crucial to promptly report any alterations in circumstances, such as changes in benefits status, relocation, or moving to a care home, as these changes can impact the amount of Winter Fuel Payment one is eligible to receive. The decision to cancel payments can be reversed at any time. When reaching out to the payment centre, individuals will need to provide personal information including name, address, date of birth, and National Insurance number. Contact can be made via telephone or post, with the UK helpline being 0800 731 0160 or Relay UK on 18001 followed by 0800 731 0160.

In instances where changes were not reported immediately, incorrect information was provided, or overpayments occurred due to errors, repayment may be required. Individuals residing outside the UK are eligible for Winter Fuel Payment if they meet specific criteria such as being born before 23 September 1958, receiving a UK State Pension, and demonstrating a genuine link to the UK. For British or Irish nationals in Ireland, different rules may apply.

The Winter Fuel Payment initiative aims to support eligible individuals with the costs of heating during the colder months, and staying informed about the payment schedule and eligibility criteria is essential for those benefitting from the scheme.