The DVLA has revealed a new service that is set to revolutionise the way car tax renewals are handled in the UK, providing more convenience to motorists. The agency announced that drivers will now have the ability to tax their vehicles even if they have misplaced their V5C (log book) and vehicle tax reminder letter (V11). Previously, drivers faced up to a five-working-day wait for a replacement if these documents were lost. With the digitalisation of the process, customers can now apply for a new V5C and tax their vehicle simultaneously through the DVLA’s online portal. As long as there are no changes to the keeper’s details, drivers can have their new tax approved instantly on the DVLA website, with the new V5C arriving by post at a later date.
Julie Lennard, the chief executive of DVLA, expressed the agency’s commitment to enhancing digital services for motorists, stating, “We are always looking for ways to improve our digital services to provide more convenience for motorists. This latest enhancement will enable customers who have misplaced or lost their V5C to get a replacement and tax their vehicle quickly and easily.” This announcement follows a previous update by the DVLA, allowing drivers to opt for digital vehicle tax reminders instead of relying on paper reminders delivered by post. The new Driver and Vehicles Account Service by DVLA offers a user-friendly platform where drivers can manage their driving licence information, view registered vehicles’ tax and MOT status, change contact preferences, set up email or SMS vehicle tax reminders, and opt out of receiving reminders by post.
The introduction of these digital services marks a significant step towards streamlining processes and providing more efficient services to drivers across the UK. By embracing technology and digital solutions, the DVLA aims to simplify administrative tasks while ensuring a seamless experience for motorists. Stay updated with the latest developments in Welsh news by signing up for our newsletter.