**Drivers Face Fines for Calling After Car Breakdown**
Motorists in Wales have been given a stern warning that they could potentially be fined £100 for using their phones to seek help after their vehicle breaks down. The caution comes following a recent incident involving an elderly driver who encountered difficulties when his car broke down and attempted to contact a motoring assistance organisation for help.
The RAC, a well-known vehicle assistance service, has started to encourage online reporting of motoring incidents to streamline their operations and reduce phone wait times. An 85-year-old man found himself in a predicament when he lost a wheel from his car and was unable to connect with the RAC via phone for assistance. After enduring a 15-minute wait and being redirected to the organisation’s website through an automated message, he had to resort to walking home to request help online, facing dangers on the motorway in the process.
The frustrated driver shared his experience, highlighting the challenges faced by those without instant access to smartphone technology. He described the response he received as inadequate and concerning, especially when stranded in potentially hazardous situations. Despite his attempts to contact the RAC via phone, the only option presented to him was to seek help online, leading to a subsequent £100 charge to have his car towed.
In response to the incident, an RAC spokesperson clarified that members are offered the choice of reporting breakdowns either through phone calls or online platforms. In fact, statistics reveal that a significant portion of breakdown reports are still made through phone calls.
Meanwhile, further financial implications for drivers are on the horizon, as changes in vehicle tax regulations could result in a £600 charge for some next year. The DVLA plans to introduce adjustments to electric vehicle tax from April 1, 2025, imposing a surcharge on electric vehicles priced above £40,000. This modification aims to revamp the current taxation structure, affecting previously zero-rated electric vehicles now deemed subject to a luxury tax due to escalating prices.
The evolving landscape of motoring assistance and vehicle taxation serves as a reminder for drivers to stay informed about potential penalties and changes affecting their vehicles and travel expenses. Stay updated with the latest Welsh news by subscribing to our newsletter.