Bristol Airport Delays and Passengers Waiting ‘Like Zombies’ as Airlines Suffer Issues
Passengers experienced long queues and delays at Bristol Airport as self-service kiosks malfunctioned and baggage handling systems faced issues. The technical problems at the airport led to delays on Thursday morning, with staff manually checking in departing passengers due to the self-service portal failure. This resulted in long queues in the check-in area and passengers waiting for up to 90 minutes for their luggage upon landing, prompting some to describe the scene as being like “zombies”.
An investigation has been initiated by the airport to determine the cause of the disruptions. Multiple airlines operating from the terminal were affected by the technical difficulties. Individuals took to social media to express their frustration, with one person stating, “90 minutes since the flight has landed and still no luggage on the belts. All @easyJet passengers seem to be facing the same problem.” Another passenger tweeted, “@BristolAirport would you please do the hundreds of us currently waiting like zombies… the simple courtesy of telling us what’s happening.”
The airport has since resolved the issue, with a spokesperson acknowledging the disruptions and stating, “For a few hours this morning some self-service kiosks were out of order… The problem has been resolved, and things are back to normal. We apologise to any customers affected.”
- Long queues reported at Bristol Airport due to technical issues
- Passengers faced delays with self-service kiosks and baggage handling
- Staff manually checked in departing passengers, leading to long queues
- Some passengers waited up to 90 minutes for luggage
- An investigation has been launched to address the disruptions