‘He called for help — no one came’ Family seeks change after grandfather bled to death alone

Family Seeks Change after Grandfather Passes Away Alone
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The Parker family has been grappling with the sudden and tragic loss of their beloved patriarch, Peter Parker. Peter, a proud father and grandfather, tragically lost his life at the age of 79 in a heartbreaking manner. His final hours were spent in excruciating pain, waiting for an ambulance that never arrived, despite his distress call to 999.
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Peter Parker, a man who defied age by staying active and engaged, passed away on September 11, 2021, following a freak accident at his home in Port Talbot. His granddaughter, Kiara, shares fond memories of Peter — from their Saturday coffee outings to his mischievous jokes and his love for rearranging furniture just for the fun of it. He was a man with an insatiable need to keep busy and was always on the go.

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A former bus company owner, Peter met his wife through work, and the couple enjoyed exploring the world together, often with their children. After his wife’s passing during the early months of the Covid-19 pandemic, Peter leaned even more on his family and friends for support. Kiara fondly remembers the special bond she shared with her grandfather, punctuated by their coffee trips and shared love for chip shop dinners.

Peter’s love for buses remained intact throughout his life, especially his affection for “Beth,” an old vintage bus which he and his friends lovingly restored. Despite his age, Peter was full of vitality and had big plans for his 80th birthday celebration at the Carmarthen Club. His unexpected death shook the foundations of his close-knit family and left them grappling with grief and unanswered questions.

On the fateful night of September 10, 2021, Peter suffered a severe injury caused by a freak accident at home. With a deep gash on his right wrist, he called 999 seeking urgent medical assistance. However, what followed was a night of despair as the ambulance service failed to respond promptly. His granddaughter Kiara, on discovering the tragedy, faced the harrowing scene of her grandfather’s home soaked in blood, a sight that haunts her to this day.

The subsequent investigation into Peter Parker’s death revealed critical failures in the response by the Welsh Ambulance Service. Despite classifying Peter’s call as an Amber 1 priority, indicating urgency, the ambulance took over nine hours to reach his home. The coroner’s report attributed Peter’s passing to the prolonged delay in emergency care, highlighting systemic issues within the healthcare system.

The release of the Coroner Aled Gruffydd’s report prompted the Welsh Ambulance Service to acknowledge the shortcomings that led to Peter’s untimely death. The service expressed regret over the incident and vowed to address the concerns raised by the coroner’s findings. However, for Kiara and her family, the pursuit of accountability and justice brought little solace amidst their profound grief.

As Kiara navigated the complex legal avenues in seeking justice for her grandfather, she grappled with conflicting emotions of anger and the desire for closure. Despite the pressures from external voices to escalate the legal battle, Kiara’s ultimate wish was to honour her grandfather’s memory and find peace amidst the upheaval caused by his tragic passing.

In conclusion, Kiara’s story serves as a poignant reminder of the fragility of life and the profound impact of systemic failures in healthcare. Her resilience in the face of adversity and her unwavering commitment to justice embody the strength of familial love and the enduring legacy of a beloved grandfather. Through her poignant narrative, Kiara advocates for change within the Welsh Ambulance Service to prevent other families from experiencing the heartbreak and injustice that befell hers.