34 establishments in Wales have received a zero food hygiene rating, indicating the worst possible standard. These businesses, ranging from restaurants to retailers, have been flagged for needing urgent improvement by the Food Standards Agency. Inspectors evaluate food handling practices, cleanliness, and food safety management to assess the hygiene of these establishments. If there is an immediate risk to public health, inspectors have the authority to halt operations until issues are resolved and set deadlines for improvements.
Among the businesses listed with a zero rating is the Star restaurant in Swansea, which was cited for major deficiencies in food handling, cleanliness, and food safety management. An employee mentioned challenges due to a leaky roof impacting the kitchen but assured that steps were being taken to rectify the issues to regain a higher rating. Similarly, the Sylhet Bangladeshi Restaurant in Llanidloes faced concerns over hygienic food handling and cleanliness, particularly related to a cluttered cellar potentially attracting pests, which the owner addressed by clearing out the clutter.
Tukka Tuk, a well-known restaurant group specialising in Indian street food, acknowledged the need for urgent improvement in food safety management at their Cardiff premises due to issues with approval for using vacuum pack machines. The director highlighted their commitment to rectifying the situation promptly to maintain their reputation for high hygiene standards across their outlets. Ochirly Chinese restaurant in Porthmadog faced challenges with mice activity, leading to a dip in their hygiene rating, prompting the business to enhance pest control measures and cleanliness protocols.
The Crown in Wrexham, a traditional country inn, was flagged for urgent improvements in hygienic food handling and cleanliness, including concerns about mold growth and rancid food. Despite past issues, the establishment expressed readiness for a re-inspection after implementing significant improvements. On the other hand, the Fox & Hounds pub in Risca explained that their recent low rating was influenced by ongoing refurbishment and temporary storage challenges, indicating a commitment to swiftly address identified issues.
From Newport to Pembrokeshire, various businesses including cafes, takeaways, and retailers have been highlighted for their hygiene shortcomings, requiring immediate attention to ensure compliance with food safety standards. Establishments like the Manor Hotel in Crickhowell have taken proactive measures such as staff training and infrastructure upgrades to address concerns raised during inspections and maintain a safe environment for customers. These efforts reflect a commitment to enhancing food hygiene practices and regaining higher ratings to uphold public trust in their services.