Major bank issues update on future of 327 branches as customer numbers drop by two thirds

HSBC reassures customers by committing to maintaining its 327 branches until at least 2026 amidst closures of 6,000 bank branches in recent years. The bank plans to invest over £50 million in updating its branch network this year. The move comes as fewer customers visit branches, with a 65% drop in visits over the past five years. HSBC also plans to introduce shared banking hubs and community pop-ups to provide alternative services.