A dedicated care assistant in Cardiff has gone above and beyond in her role, earning the title of ‘The Incredible of The Year’ for her exceptional service. Arjanpreet (Preet) Kaur stood out among 5,500 care assistants across the United Kingdom for her kindness, compassion, and dedication to providing care. One of the touching stories that showcase Preet’s commitment is her decision to learn Welsh to communicate effectively with a dying woman. This act of learning a new language demonstrates the lengths Preet goes to in order to connect with and comfort her clients in their final stages of life.
Sharan Dhaliwal, the managing director and care manager at Caremark Cardiff and the Vale, highlighted Preet’s compassionate nature and shared heartwarming anecdotes of her impact on the lives of those she cares for. Preet’s quick thinking and actions once even saved a customer’s life when she recognised the signs of a stroke and acted promptly, leading to vital medical intervention. This instance further highlights Preet’s exceptional dedication and the positive influence she has on the individuals under her care.
Preet’s ability to form deep emotional connections with her clients was evident in her relationship with a terminally ill woman. She not only spent extra time and effort coordinating the woman’s care with medical professionals but also learned Welsh to communicate with her in her preferred language. The family of the client expressed immense gratitude towards Preet, acknowledging her exceptional care and the comfort she brought to their loved one during her final days.
In another inspiring account, Preet successfully connected with a dementia patient who was initially unwilling to accept assistance. Through patience and perseverance, she gained the trust of the patient, leading to a blossoming bond and improved quality of life. The transformation witnessed by the patient’s daughter, who had never imagined such progress was possible, underscores Preet’s remarkable ability to make a meaningful difference in the lives of those she cares for.
David Glover, CEO of Caremark, commended Preet for her exceptional contributions and highlighted the numerous instances of kindness and dedication that have positioned her as a standout caregiver. Preet’s innate ability to create strong bonds with each individual she cares for has made her an invaluable member of the Caremark team, providing not just physical support but also emotional comfort and companionship to her clients. Through her actions, Preet embodies the true essence of compassionate caregiving and serves as a shining example of the positive impact one person can have on the lives of others.
The recognition received by Preet serves as a testament to her unwavering commitment to providing exceptional care and support to those in need. Her willingness to go above and beyond, whether it is by learning a new language, taking quick and decisive action in emergencies, or forming meaningful connections with clients, exemplifies the qualities of a truly outstanding care assistant. Preet’s story not only inspires but also reinforces the profound difference that acts of kindness and genuine care can make in the lives of individuals facing challenging circumstances.