Record PIP numbers as DWP faces high volume of decision challenges – how to object yours

Record PIP numbers have reached a peak, with the Department for Work and Pensions (DWP) experiencing a surge in challenges to initial award decisions. The clearance time for contesting Personal Independence Payment (PIP) decisions now stands at 39 working days, a decrease attributed to process improvements and increased decision-making capacity. In the financial year 2023/24, approximately 60,000 people successfully contested initial PIP awards. Out of these, 25,600 claimants had their verdicts overturned during the Mandatory Reconsideration (MR) stage, with a further 34,400 seeing reversals post-tribunal hearings. PIP claims have hit a record high with over 3.6 million claimants. New applications are prioritised over assessing current recipients’ awards, but the MR process is unaffected.

For eligible individuals, a successful PIP or Adult Disability Payment (ADP) claim could lead to additional weekly payments ranging from £28.70 to £184.30. With payments made every four weeks, recipients could see boosts of £114.80 to £737.20 per cycle. If dissatisfied with a PIP decision, challenging it is possible through a second look (Mandatory Reconsideration), an appeal, or taking the matter to a tribunal. Detailed steps on how to challenge benefit decisions are available on GOV.UK. Start by reviewing the PIP decision and seeking clarification if necessary. Request a Mandatory Reconsideration within a month of receiving the decision. Once reviewed, the DWP will issue a Mandatory Reconsideration Notice indicating any changes. If dissatisfied, appealing to a tribunal is an option.

To appeal to a tribunal, ensure you have the ‘Mandatory Reconsideration Notice’ letter and submit the appeal form within a month. Completing the grounds for appeal section thoroughly is crucial, providing reasons for disagreeing with the decision and supporting evidence. Seek advice from local support agencies if needed. Representatives can assist with paperwork and speaking on your behalf during the appeal process. Ensure to mention any constraints on hearing dates during the appeal form submission. After completing the form, send it to HM Courts and Tribunals Service, not the DWP, including necessary documents. Sending documents via recorded delivery is recommended for proof of postage and timely submission. HM Courts and Tribunals Service will review the form and request a response from the DWP within 28 days.

Challenging a PIP decision can be a lengthy process, but more than half of appeals are successful at tribunals. Seeking assistance from organisations like Citizens Advice or local support teams is beneficial. It’s crucial to prepare a robust appeal with supporting evidence and attend the tribunal with all required documentation. Stay informed about the process and ensure timely submissions for a thorough review of your PIP decision.