New law on tipping in pubs, taxis and cafes comes into force today

A new law concerning tipping in pubs, taxis, and cafes has come into effect starting today in the UK, as reported by Wales Online. The law prohibits businesses from withholding tips or service charges from their staff. Establishments affected by this new legislation include restaurants, pubs, hairdressers, and taxi operators. The law mandates that 100% of tips must be shared among employees, with tips to be distributed by the end of the following month from when they were received. The distribution of tips must adhere to a government code of practice aimed at ensuring fairness.

Moreover, agency workers are now entitled to receive tips under these regulations. If an employer fails to comply with the law and retains tips meant for employees, workers have the right to file a claim with an employment tribunal. This change comes after eight years since a government report initially proposed such a policy following concerns and criticisms directed at various companies, especially casual dining restaurants, regarding their tips policies. Brands like Pizza Express, Giraffe, and Wahaca had faced backlash for their handling of tips, prompting the need for formal regulations.

The Department for Business and Trade estimates that this new law will result in an additional £200 million being received by workers rather than retained by employers. Industry leaders, including Kate Nicholls of UKHospitality, express support for these changes, emphasizing the importance of ensuring that tips rightfully go to the staff. However, they also acknowledge that implementing these rules may bring about added costs and administrative burdens for businesses, particularly in the hospitality sector.

Justin Madders, the minister for employment rights, confirms that further measures will be introduced to safeguard workers and prioritise their fair treatment in the economy. Andrew Tighe from the British Beer and Pub Association (BBPA) highlights the new framework’s role in promoting consistency and transparency in tip distribution. Unite general secretary Sharon Graham sees the legislation as empowering workers to challenge unfair practices by employers concerning tip deductions.

In conclusion, the recent law on tipping signifies a significant shift towards securing fair treatment and remuneration for employees in the service industry. With stricter regulations in place, businesses are now mandated to ensure that tips go directly to their deserving staff, thereby enhancing transparency and accountability across various sectors.