The Parkgate Hotel in Cardiff has recently been crowned as the best hotel in Wales at the AA Hospitality Awards 2024. Located in the city centre, this luxurious five-star hotel has quickly become a favourite among celebrities and guests alike. With its plush yet unpretentious ambiance, the Parkgate Hotel offers a unique experience that blends elegance with modern luxury.
Actor Scott Suter, who serves as both an actor and front of house at the hotel, shared his experience of working at the Parkgate. He highlighted the welcoming atmosphere and the opportunity to showcase his personality while interacting with guests. The hotel’s rich history as a former post office adds to its charm, with nods to its past seen throughout the premises.
Maintenance manager Dean Winston, who played a pivotal role in the hotel’s restoration, emphasised the importance of preserving the building’s authenticity while incorporating modern amenities. From the sorting room to the telegraph room, the hotel seamlessly combines its historic elements with contemporary luxury.
General manager Damien Martin expressed his pride in the hotel’s recent award, attributing its success to the dedication and passion of the staff. The diverse team at the Parkgate Hotel brings a unique energy to the establishment, with a focus on providing exceptional service to guests.
Each of the 169 rooms at the Parkgate Hotel is distinct, offering guests a one-of-a-kind experience. From superior queen rooms to the lavish Parkgate suites, the hotel provides a variety of accommodations to suit different preferences. Head of housekeeping, Deborah Collins, highlighted the attention to detail and guest experience as top priorities for the hotel.
With rates starting at £90 for a superior queen room, the Parkgate Hotel offers a range of packages to cater to different preferences. The tower suite room, which includes breakfast, lunch, and dinner, is the most lavish option priced at £420 for an overnight stay. Guests can enjoy a blend of classic and contemporary luxury during their stay at the Parkgate Hotel.